our payment Policy

Our Policy

Thank you for choosing Definition Detailing. To ensure clarity and maintain the highest level of service, please review our payment policy outlined below.

Payment Terms:
Definition Detailing requires that all invoices be paid in full immediately upon completion of the work.
No payment terms or delayed payment options are available.

Invoice Issuance:
Invoices will be issued immediately upon the completion of the detailing services.
Payment is expected to be made in full as soon as the invoice is received.

Late Payment Penalty:
Invoices not paid within 7 calendar days of the completion of work will incur a late payment penalty.The penalty for late payment is 25% of the total invoice amount.

Daily Fee for Overdue Payments:
In addition to the late payment penalty, a daily fee of £10 or 2% (whichever is higher) will be applied to the outstanding balance for each day the payment remains unpaid beyond the initial 7-day period.
This fee is cumulative and will continue to accrue until the full payment is received.

Accepted Payment Methods:
We accept payments via credit card, debit card, bank transfer, and cash.Specific payment instructions will be provided on the invoice.

Queries and Disputes:
If you have any questions or disputes regarding the invoice, please contact our billing department immediately at accounts@definition-detailing.co.uk.

Disputes must be raised within 3 days of receiving the invoice to avoid late penalties and fees.

By utilising our services, you agree to adhere to the terms and conditions outlined in this payment policy. We appreciate your prompt payment